Register to get a 18-Month Warranty

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Thank you for visiting our support page. Here, we hope that you will be able to resolve whatever problems you are experiencing. We're very sorry for whatever inconvenience your purchase may have caused you. Please kindly be reminded that:
  1. If you are having trouble using one of our products, you can always refer to FAQs, where you are able to solve your problems more quickly.
  2. Please include the following information if you are asking for after-sales service from Pergear:
    • You Amazon Order Number
    • The Name of the purchased product
    • Video showing your points
Thank you in advance for all of the information you are providing. Please kindly be advised after your order:
  1. All of Pergear products come with 12 months warranty from the date of its original purchase.
  2. You can Register to get an extended six-month warranty, a total 18 months warranty.
  3. You can only see your warranty information if you have already registered according to get an extended six-month warranty and logged in by your registered account.
  4. You are able to win our giveaways since you follow us.
In addition, the following are excluded from Pergear's warranty cover:
  1. Products purchased as 2nd hand or used
  2. Products purchased from unauthorized retailer and distributor
  3. Damage resulted from misuse and abusive action
  4. Damage resulted from chemical, fire, radioactive substance, poison, liquid
  5. Damage resulted from natural disaster
  6. Damage caused to any 3rd party / person / device and beyond