We at pergear.com want your online experience to be enjoyable, simple, and successful. If you have any questions regarding these policies and procedures, please email us.

Accepted Methods of Payment

  • Credit Card (Visa, MasterCard, American Express, Discover)
  • Online Store Gift Cards/ Coupons
  • Paypal

Credit Card Charges

Your credit card will be charged ($ USD) when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

Shipping & Delivery

  • Free shipping for orders to almost worldwide. Express shipping available.
  • Please note: During high season and Sale(Christmas Day, New Year‚Äôs Eve,¬†Chinese Year), delivery might take 15-30 days to delivery.

If your country is not in the list of delivery destinations, please contact our customer support. 

Regarding VAT:
Pergear price doesn't include customs tax. We will try our best to make the tax reasonable. You need to pay customs tax if there is. The customer is responsible for estimating and covering any VAT, GST, Duty, Tax, handling fees, customs clearance charges, and/or other possible costs associated with the shipment. Information below is for reference only, and Pergear takes no responsibility for the information provided.

 

 General Custom Duty and VAT Information

 United States

 Single Order<200 USD, No Custom Duty & Sales Tax

 European Union Countries

 No Custom Duty & VAT

 United Kingdom

 No Custom Duty & VAT

 Canada

 Single Order (Goods Value, International Shipping Cost Needs to Be Removed)<20 CAD
 No Custom Duty & VAT

 Japan

 Single Order<16,666 JPY, No Custom Duty & VAT

 Mexico

 Single Order<50 USD, No Custom Duty & VAT

 Australia

 Single Order<1000 AUD, No Custom Duty & VAT

 New Zealand

 Single Order<800 NZD, No Custom Duty & VAT

 

Canceling an Order

  • If you would like to cancel a pending order, you can do so provided that the order has not yet entered the fulfillment process.¬†
  • An order cannot be canceled once the item has been shipped from our warehouse.
  • Click here¬†to know more about Returns & Warranty policy.